Responsive, attentive, thorough, diligent and knowledgeable are just a few of the adjectives I would use to describe the service received from Joshua. As a first time homebuyer, Joshua was patient, and answered my many questions thoroughly until I understood exactly what was going on. He is organized, and on top of every deadline and paper that needs to be signed, and never takes long to reply to any inquiry.
His responsiveness and attentiveness to his clients is unmatched. When we decided to buy, Joshua got us a price that was less than what we were expecting to pay. I didn't fully understand the quality of service he was providing until my parents (who have bought and sold many properties) chimed in and mentioned how lucky we got being paired with Joshua. They said the quality of his service is "not normal" - meaning that he went above and beyond what most Realtors do. From lining up properties to look at, to doing the market research, to inspections and getting tradesmen scheduled and lined up, to the paperwork and signing process, Joshua made it seem so easy and seamless.
We had an incredible experience using him as our Real Estate Agent and will be using him for future transactions moving forward. - Della, Blake & Greg Bushnell (Honolulu)
Joshua helped us in every possible way that he can. He's always there when we needed him, and even helped us cleaned up to ensure that the house was very pleasing during its showing days. He ensured that everyone entered during the open house followed the covid-19 health protocols. Joshua has been very helpful and patient with explaining everything that was happening with selling our home, from the beginning to end of paperwork. He kept us updated through emails and texts messages and was always available if we had any questions or concerns. It was a great working with Joshua in selling our home. - Kristi, Roberto & Eduardo Santiano (Ewa Beach)
Joshua is the best realtor I have ever worked with. He is very knowledgeable and very helpful. He made the process of buying a second home very easy, especially since I was buying the condo virtually while living in New York City. He showed me the condo multiple times, showing me every detail. I felt like I was there, even though I was buying it virtually. I dont think I would have been able to close on a property so quickly and easily if it werent for his help. He went above and beyond, even helping me find vendors and get estimates on renovation work. He even scheduled work with contractors and vendors for me. He is still helping me with the renovation work, and even giving me recommendations on where to buy furnishing and finishing for my new home even after we closed. He made everything so easy and so comfortable. I dont hesitate to ask him any question. He is always very knowledgeable and helpful. He always answers any phone call or text. I would highly recommend Josh to anyone in need of a realtor. - Gigi & Mike Safy (New York - Waikiki)
Joshua has gone above and beyond, as has the agency. He is approachable and highly knowledgeable of the area and buildings. We purchased remotely as first time home buyers and had complete clarity of the process because of Joshua. Everything went smoothly, and when any obstacles came our way, he patiently and effectively helped us get through them and make the purchase. Highly recommend Joshua and the agency. - Sean & Christine Daley (Downtown Honolulu)
Josh is the best broker ever. He provided me recommendations and suggestions to make the home buying process smooth. This is my first home and I really appreciated working with someone so nice, accurate, and reliable. Josh goes above and beyond in all aspects. I'm really lucky to have met and was able to work with such a professional and amazing broker like Josh. I will recommend Josh to everyone I know. He is skilled and knowledgeable about his profession. I wish Josh would sell houses everywhere in the world and not just Hawaii. I would definitely buy more house with him. In the future, I will always choose to work with Josh. He is the best broker hands down and second-to-none.
My family purchased a condo through Josh too and they said compared to the many brokers that they have worked with he is the absolute BEST.
Examples in which Josh went above and beyond:
1) FaceTime with me during Covid times
2) Respond to texts and emails promptly
3) Went to the store to get price comparisons for me since I am out of town
4) Let vendors into the property because I am out of town
5) Gave me recommendations on how to fix up my property and recommend vendors
6) Excellent customer service in every single interaction
7) Check in on me to make sure I am hitting all my deadlines to ensure closing of the house
Also, I am writing this review as an impartial person. I did not know Josh before this.
I just want to say if you want to buy a home in Waikiki and have a great experience then you should go with Josh too. - Stephanie Nguyen (Waikiki)
Mr. Mun as an individual and a Realtor Agent was from the onset, a completely unknown to me. I was
uncertain of myself ever becoming a homeowner too, but he rekindled my lack of self assurance in a manner
that allowed an eventual rethink. During the months after our first initial sit down and actualize, I continued to
confront my confidence and initiative based lack of effort.
Mr. Mun did keep tab on me by allowing me insightful endeavors and accomplishments with Better Homes
and Gardens. When I was ready to further identify with home ownership, Joshua gave his utmost. I was
astonished, even grateful at in every sense. I began to understand measure for measure, his guidance. And,
Joshua continues to help and provide assistance during this, my adaptive yet conditional stage of settling in.
I believe Joshua's integrity stems from a similar background to mine, that of hard working reliance. I recognize
many traits and his personality can't be reproached begrudgingly. I'd readily recommend this young man to
any of my family or friends on the basis of professionalism and expertise. I highly regard his laurels and I'm
sure he doesn't rest upon these unduly. - William Cortez Jr. (Aiea)
Joshua Mun was a pleasure to work with. He kept me up to date every step of the way on what needs to be
process. Joshua answered any questions or concerns I had immediately. Given a chance in the future he
would be my first choice to work with. - Homer & Novella Mangahis (Ewa Beach)
Joshua was excellent, He was very helpful and caring of my needs. He took his time and explained everything including fees and all details of my purchase. He went above and beyond my expectations. I definitely would use him again as my agent and recommend him to others. He was Great. - Jesse Toro II (Washington - Waikiki)
Joshua just assisted with my 2nd unit acquisition in same building. His real estate knowledge from start to eventual sale helped me to understand each step in this process, making sure I understood each decision making process to insure my interests. I would refer family & friends to Joshua, whether buying or selling real estate. - Randall Hayashi (Waikiki - Repeat client)
We started our house hunting during probably one of the most uncertain and difficult times to get help in this area. Not only that, but we were doing most of our hunting while off-Island in preparation for our military move. Joshua helped us by moving quickly, thoroughly, and efficiently through property choices, taking in-depth walkthrough video and photos of properties, sometimes later in the evening, sometimes in the morning, working with our schedules (myself being on California time and my wife being on East Coast time) to have conference calls regarding the properties.
Joshua was able to quickly respond to all of our needs, including finding properties with no HOA (a rare find in this area) and enough yard for 3 full sized dogs (another rare find.) Joshua was able to find and research properties that fit these conditions and located the perfect one for us. Once the property was found, he worked with us to negotiate a price well below asking, as well as making great recommendations regarding potential credits that we may be able to ask for from the seller. Joshuas advice was crucial in securing a great home for a great price, and maintaining contact and confidence throughout each step. The process was as smooth as it could have been, and were extremely grateful for his skill and expertise. - John & Brittany Kristofferson (Ewa Beach)
To say the Josh went above and beyond is a tremendous understatement! We first met Josh about a year ago when I was just browsing on Zillow and found a property I had some questions about. Josh was the point of contact for that property and answered my 10,000 questions, and spent a significant amount of time answering those questions thoroughly, as well as educating me on various aspects of the home buying process. I was very upfront with Josh that I was looking for a very specific property, in a very specific location, and with a very specific budget. I also told Josh that I just signed a rental lease and was not super serious about buying at that point in time. Josh never treated me like I was an inconvenience. He was extremely patient, kind, knowledgeable, forthcoming, and honest. He spent a lot of time showing us properties throughout the year, and never expressed frustration when we didn't like those properties or nitpicked every detail of each property we saw. Josh was constantly doing research for us on various properties to fine tune his understanding of our needs. Finally, he found the very specific property, in our very specific location, for our very specific price (actually WAY under our allocated budget). He stayed in constant contact with the seller's while we figured out if we were going to put in an offer. He literally drafted 10 drafts of our offer, again always patient and communicative. The purchase of our property went above and beyond smooth, and I whole-heartedly believe it is because of Josh's attention to detail. He masterfully coordinated every inspection and meeting to ensure all deadlines would be met on time. During our signing, he even entertained my 2-yo daughter so we could be fully present while signing. Also during Escrow, Josh set up quotes for various vendors for our remodel. He often came to the property several times a week to let various vendors in for measurements. He helped educate me on what to expect and what reasonable quotes would be (which he was always spot on with his estimates). Even after our sale was complete, he continued to suggest vendors, and coordinate/confirm dates with vendors to begin our remodel, to ensure we were taken care of. We are so incredibly grateful for Josh and definitely regard him as a friend, rather than just a realtor. Thank you, Josh! - Jose Padilla (Moiliili)
Josh is extremely nice and helpful. I spent the first half of the home buying process while off island and without Josh it wouldn't have gone as smooth as it did. - Dylan Dinkel (Pearl City)
We were impressed with Joshua from the beginning. It's obvious when talking to him that he is very knowledgeable, diligent and holds himself to the highest standards. When we chose Joshua to be our sales agent, we expected excellence and Joshua delivered! He was always prompt with follow ups but never pushy. He bent over backwards to make things work for me - even going above and beyond to help me figure out my taxes - when I didn't have all my necessary paperwork. He made sure everything was done in time, no matter what. That was definitely above and beyond. Most importantly Joshua is a class act with exceptional people skills. I highly recommend Joshua as a realtor - whether you are buying or selling - he will get the job done for you. - Eileen James, Anne & Cheung Lau (Waikiki/California)
Joshua was great from the very beginning. We weren't really sure if we wanted to buy a home yet, but he was very patient with us and just wanted to give us information first. We were then pre-qualified to go house hunting and Josh was amazing! We had to look at over 17 places and he accommodated our busy schedule with his. He made anytime work, and was so easy to work with! He was very informative and knowledgable about the home buying process and what we would need to do for renovations if that's what we preferred. He was very helpful all around. We had a few issues with the seller's agent and other tenants/property manager, but he made everything go smoothly for us. - Caitlyn Amii & Dylan Kawada (Waikele)
We are so happy to have met Joshua. I have been in contact with Joshua Mun for over a year prior to my move to Hawaii. He is responsive and thorough. He follows through and is easy and fun to work with. He has taken wonderful care of me and my family and had given us exceptional service during the search and purchase of our dream home. This was one of the best experiences we have had! Thank you Josh! - Regina & Khoa Nguyen (Waikiki)
Joshua Mun provided outstanding service to me during the purchase of my new home in Honolulu. He performed impeccably from the first contact we had over the phone through the closing and final rekeying of my apartment. Joshua was my eyes and ears as I hadnt even seen the apartment until two weeks prior to closing. He was able to coordinate my inspections, showing for a friend who lives on Oahu and he took the time to explain the sales contract paragraph by paragraph along with recommendations of customary practices that helped me from making any missteps. His experience put me at ease and his generosity of time made me feel that I was important and valued as a client even though I joked with him that mine was most likely the lowest priced sale he had ever had! I would gladly refer future buyers to him knowing that they will be well served. - Donna Saymon (Waikiki)
Joshua was very friendly and professional; he was an excellent help with providing us with options. He made us feel comfortable and understood our budget and knew the areas that would work for us. Joshua made our first home buying experience an educating, and enjoyable one. He was very prompt in finding results for us that suited our needs. I would recommend Joshua because of how easy he made the process for us. We were a little intimidated of the process hearing stories from family that purchased homes and got a little worried. In the end, we found a house that was in our price range and location was awesome!!! Joshua made us comfortable and there were no problems. We will definitely use Joshua again for our next home that we purchase. - Pua & Mahlon Kapule (Pearl City)
Josh was a great help and was very quick to find and provide information on properties I was interested in. I never needed to look into pet policies on an apartment, he was already on the ball finding the information before I had a chance to ask :) Highly recommend. - Eldon Visitacion (Kaneohe)
"A wise man once said, "The journey of a thousand miles begins with one step". In our case, try 4,957 miles.
You see, we had just recently moved last year from NYC to Honolulu with only a few suitcases containing our personal effects. We had no relatives nor any friends living on the island. It was just the two of us in an unfamiliar place.
As soon as we arrived in Honolulu, knowing that we couldn't live out of a hotel forever, we needed to reach out to someone who knew the island well and can help us find a rental apartment as quickly as possible. Through a recommendation from one of my wife's coworkers (which in and of itself is another story for another time), that is how we stumbled upon Joshua.
When we first contacted Joshua, we did not realize that he does sales and that it would be another team that handled rentals. So we had thought he was going to transfer us to someone else. But to our surprise he wholeheartedly offered to personally help us without any hesitation. He could have easily turned us down and spend his time more profitably elsewhere, but we soon realized as we got to know him better that that's just not him. If he can help you he will do so to the fullest. If I had to choose one of the many things that truly impressed us about Joshua, it would be this act of kindness and generosity.
Even during escrow, when we could not physically be available to meet with vendors and inspectors, Joshua always stepped up and offered to meet them on our behalf. I've lost track now of how many times he's done that for us. And this is not to mention the times when he drove us to various appointments because I did not have a car available to me.
There are just no words in the English vocabulary that can adequately describe his genuineness. His true character is on display in everything he does.
You will not find a more dedicated realtor than Joshua. If in the future I ever travel back to the Mainland and someone asks me, "What is Aloha?", then with beaming pride, I will hand them Joshua's business card. - Ilene & Charlie (Hsi) Lee (NY/Kaka'ako)
We were relocating from PA and NY for employment. We had one week to find a place to live then close in 35 days. Without having a realtor upon arriving in Honolulu and not knowing the area we began by scouting out open houses. On Sunday, January 26 we hit the ground running by mapping out 10 open houses. While reviewing the houses we spoke with each realtor explaining our unique situation and asking for them to basically drop everything and assist us for the next few days. Several realtors said they would be able to make us their top priority due to our strict time frame but it was Joshua Mun that actually did it. We weren't even at the next open house when we were already receiving texts and emails from Joshua with houses to check out within our criteria. He did this on his own, even without him knowing whether or not we were going to work with him. Joshua truly made such an impression on us in such a short time we knew he was the one. So we cancelled all other potential realtors and selected Joshua as our realtor. We began the next morning seeing house after house with Joshua. He made us feel like we were his only client. After numerous appointments, emails, texts we put several offers in on houses. But Joshua didn't stop there he continued showing us places just in case they didn't come through in our time frame. That being said 4 days later Joshua found us our home. We were in contract by Friday, January 29th, opened escrow and went back to PA/NY Saturday morning with the reassurance Joshua was going to continue to represent us as if we were family. He was professional, knowledgeable and friendly. His work ethics went above and beyond anything we ever expected and have seen in a long time. For the next 35 days he responded to all our inquiries, kept us informed and reminded us of each deadline. If we needed anything Joshua was there. He made the process seamless. In this day and age trust is a big thing especially living 5,000 miles away and within a several minutes Joshua won us over. He proved to be trustworthy and dependable. Even after closing he didn't stop. He's checked in on us to see if he could be of any further assistance. We feel we not only were represented by a professional realtor, we made a friend in the process. We would highly recommend Joshua Mun to anyone in need of a realtor. In the 35 + days Joshua Mun has gone above and beyond our expectations at every juncture of this process. This profession needs more realtors like Joshua Mun. - Thomas C. Abruzzo (Pennsylvania/Ewa Beach)
Joshua Mun is a man who strives for excellence and is an outstanding realtor. He is on it on all phases of achieving my goal of finding a property that meets my satisfaction. I had not met him before logging on to Zillow but you would not know that with all the service he provided. Always quick to reply via email or text and help me with information I needed , such as construction estimates, escrow explanations, and reminders of where I needed to be on certain dates (closing, walk thru, termite inspection, etc.). As a novice, there is a world of details in buying real estate but Joshua guided me thru that maze with a clarity that gave me confidence in my purchase. He found just the right property for me in a very timely manner, I was thinking how hard this road might be. Plus he went the extra mile for me, reminding me of important dates, and meetings coming up and offering to drive me there. He also dug up any information I asked and responded very quickly. I could not be happier with my new apartment and the process that led to that conclusion. Thank you Mr. Mun.
- Gerry A Kubo (Waikiki)
Joshua Mun is very professional and very throughout about every property we have visited. He would inform me of details and making comparisons between other properties to see the best outcome. I find this process very helpful especially as I am a first-time home buyer. He was attentive to my requests and I would recommend others to meet him if they decided to search to buy a property or selling a property. Joshua would be dedicated to make sure everything is going well and smooth on both ends.
I have received excellent service from Joshua. At first meeting, I have shared my desires while looking for a property as a first time homeowner. I have been frustrated with other realtors especially with communicating as a Deaf person. He helped so much in the process by being able to communicate to ensure that we both are on same page. He would accommodate to my preferred communication modes. He is very responsive with my questions or concerns. For many places that Ive visited, he would be throughout on each property and make time to accommodate to my busy schedule as well. After the closing date, he still contacts me to make sure everything are going smooth especially when the building association is currently going through repairs. He puts a lot of effort to keep me in the loop as I was moving in the place. I would recommend him if you want thorough details and clear communication especially with what you want in a home. He tailors the search to your preference. - Peggy Liang (Moilili)
Joshua was a pleasure to work with, and truly went above and beyond. While assisting us with the sale of my
condo, he was available at just about any time day or night and he was willing to roll up his sleeves and personally
help with any necessary work to prepare the unit for sale. He was excellent with communication and keeping
us updated, and he was patient with all of our questions and concerns. Joshua is truly one who means it when
he says he'll help in any way possible, and we are very pleased with his work. - The Bullocks (Utah/Hawaii Kai)
Joshua is an excellent and dedicated Agent who walked us through the process step by step. We met Joshua at an open house and he took the time to help find the best home for us. Overall a great agent who was knowledgeable, helpful and paid attention to detail.
He helped us with everything from selecting a home, to mortgage, to closing. He even took time to help us find contractors for renovations and some needed repairs. Everything was scheduled within two weeks of closing. He introduced us to a mortgage broker who was also excellent and honest and got us a great rate on a VA home loan. Without reservation I recommend Joshua for your home buying needs. Joshua is a great person who takes pride in his work. He will not let you down and will help you purchase the home of your dreams. - MiYong & Philip Berran (Makakilo)
Joshua was very attentive in our investment purchase and matched us with the perfect seller. From the beginning to closing he kept up well informed and was quick to respond. We will definitely utilize he's services in the future. Joshua is young, passionate and very knowledgeable about properties that are available all around Honolulu. I know he will be very successful in this business. - Joyce & Jeffrey Harris (Ala Moana)
When my wife, Jackie, and I entered our 70's, we knew that the time was near when we would sell our 10th floor condo and move to a retirement home. In May, I started looking seriously at the market and walked into Better Homes and Gardens and asked to speak to an agent. Thus entered Joshua Mun and the rest is history.
Jackie and I knew that we were no longer young and strong enough to handle a sale without considerable help, and it was quickly obvious that Josh was physically up to the task, but what about attitude, focus, and the organizational ability to run a long-term sales campaign? Well, he thought he could do it, and we thought he could do it, and he did it! In fact, he seemed to get stronger as the various, often confusing aspects of the sale progressed. Not a bad quality, especially in the business that requires the ability to multi-task and quickly put the right piece in the puzzle. He thinks his age will appeal to young people looking for a home, but I think his strongest point is the desire to help the elderly accomplish their real estate goals.
Yes, Joshua sold our property ($10,000 over asking price). He will sell yours too. Bet on it! - Jackie & Bob Paddock via RealSatisfied.com (Hawaii Kai)
Joshua was extremely diligent throughout the entire process, from looking for condos, to negotiating a price, to inspections and closing. The entire process was seamless. Very impressed with attention to detail and professionalism. Will use Joshua for future purchases. - Aaron Mun (Kaka'ako)
I WOULD LIKE TO COMMEND JOSHUA MUN FOR HELPING ME IN PURCHASING MY NEW CONDO. AS AN AGENT HE WAS EXTREMELY HELPFUL FROM BEGINNING TO END OF PURCHASE. HIS EXPERT KNOWLEDGE IN REAL ESTATE PROCEDURES AND ABILITY TO EXPLAIN TO ME IN SIMPLE TERMS MADE ME APPRECIATE THE VALUE OF HIS HELP. HE LEFT NO STONE UNTURNED TO EXPLAIN EVERY DETAIL I NEEDED TO KNOW TO ENSURE I FULLY UNDERSTOOD EVERY DETAIL OF THIS TRANSACTION. I WOULD HIGHLY RECOMMEND AND REFER ANYONE TO JOSHUA IF PURCHASING REAL ESTATE. I HAVE OTHER PROPERTIES AND WILL NOT HESITATE TO LET JOSHUA EITHER SELL OR PURCHASE OTHER REAL ESTATE FOR ME. - Randall Hayashi via Zillow.com (Salt Lake, Waikiki)
EXCELLENT KNOWLEDGE IN THE REAL ESTATE PROCEDURES OF BUYING A PROPERTY. ABLE TO
COMMUNICATE TO ME IN SIMPLE TERMS. EXCELLENT IN NEGOTIATING A SALES PRICE TO SAVE
ME MONEY. VERY SHARP IN TAKING ME FROM START TO FINISH LINE IN A PROFESSIONAL WAY .
ALWAYS ASKING ME TO ASK QUESTIONS IF I DIDN'T UNDERSTAND ANY PORTION OF THE SALES
PROCESS. MADE ME UNDERSTAND EVERY LINE OF SALES CONTRACT BEFORE I SIGNED ANY
AGREEMENT. - RANDALL HAYASHI via RealSatisfied.com
Professional, considerate and patient; Joshua was an absolute pleasure to work. A tireless worker who had only our very best interests in mind. Joshua also impressed me with his integrity and honesty; we will use Joshua in our future real estate endeavors! - Christopher via Zillow.com (Newtown)
Regarding finding a realtor, it would be pretty difficult to beat Joshua Mun. I can't say enough about how diligent, hard working, determined and PATIENT he is. Not to mention personable and engaging. Easy and relaxed to be with. There were no limits to what he would do to show us a house. We started seriously looking for a home in August. He took us every weekend and many evenings through the week. Sometimes showing us the same house twice if we wanted to. Once we moved into our new home, we counted and tossed specs on over 140 houses he showed us!! Never once seeming annoyed. We closed on this house and he is still helping us find contractors and calling daily to check in. We now think of him as a part of our family. He is literally...the best! - Chris and Mollye Kaiser via Zillow.com (Aiea)