"Melyssa was very knowledgeable and professional in all aspects of the sale. Our questions were always
answered and we were consistently updated on the progress.
Melyssa is very professional and very easy to work with. She is understanding, promptly returns calls, and is
always there for us.
Everything you could ask for in a broker and then some!
Very great experience! I have never sold a home before, so I expected a stressful process. Having Melyssa
as our broker proved otherwise. She did all the work and kept me updated as to the progress. Seamless
It was a pleasure to work with Melyssa Shimamoto in the sale of our home. Her professionalism, knowledge,
and personality go hand in hand with making this transaction so seamless and stress free. I was surprised at
how smoothly the process went. Melyssa consistently kept me updated as to the progress, and she was
always available when I had questions. Before I knew it, our home was sold.
It was a very great experience, and in the process, made a friend as well."
Tamayose (Seller), 2021
"Melyssa helped us with the purchase of our house. She was entirely professional and technology savvy throughout the negotiating and escrow process. Because we were in the mainland, much of the documentations, negotiations and communications were done long distance which she made very simple with emails, video conferencing, texting and phone calls. Communication, signatures and documents were secured when they needed to be. She coordinated all the work with the contractors and made us feel confident about our decisions. Although a lot of things needed our attention, thanks to Melyssa, she did much of our work to get the escrow closed. Going out of her way, she continues to stay in contact with us to help us with our move-in which we greatly appreciate. Thanks Melyssa and your team at Better Homes for helping us check off all the things on our list of requirements we needed, wanted, and then surprisingly some things (the perfect view for our morning sunrise) that we did not ask for. MAHALO... from Nancy and Bernard" Barroga (Buy), 2020
"In business I pick my team very carefully, in my personal life my wife and I have very few friends that we keep close, and that we call Ohana. It all comes down to whom you trust. Melyssa Shimamoto is our extended family / ohana, and she has been both managing and helping us with our property acquisitions/ purchases since 2004.
As a rental property agent our properties have never been vacant other than routine repair and maintenance in between tenants. Melyssa and her team/ ohana take care of everything for us - they are the "A-Team". Melyssa has an extensive network from cleaning services, repair, maintenance, to helping us purchasing new appliances, fixtures, carpet, repairs, etc... as needed. Melyssa actually takes the time to visit the properties in person from time to time proactively taking care of everything for us. We have never been disappointed ever.
We buy properties - If you're in the market to buy, there is no better-connected person then Melyssa. Successfully connecting the dots from having financing in-place, to leveraging a network of services from home inspections, reviewing disclosure statements, having relationships with other selling brokers, is part of how you win in buying a home or property. Melyssa will take you through the process with ease. For the non- locals, Melyssa knows Oahu like the back your hand, and she'll get you through the buying process with due professional care with your best interest as her first priority.
Be a winner:
In a competitive market, your only as good as your team, Melyssa Shimamoto is the definition of customer satisfaction at the highest level. If you want to win, and you're serious about your next purchase, my advice is start out with the best - for us only one person on the island stands out - Melyssa Shimamoto is that shinning star." Chang, (Buy) 2020
"I have no doubt Melyssa will go the distance (and beyond) to insure you are a satisfied client. Melyssa is my "go-to" agent for answers to any and all of my real estate questions. I highly recommend Melyssa to all sellers and buyers. She was my 1031 exchange agent so I can vouch for her expertise as a seller and buyer's agent. She is a gem to the 'real' estate community!" Sergent, (Sell/Buy) 2019
"We had the pleasure of working with Melyssa Shimamoto in 2018 when her team represented us in the smoothest 1031 exchange we could have asked for. Despite our worries going in, the transaction wound up being virtually stress free and we found an amazing replacement property both within our budget and well within time! Melyssas wealth of knowledge, responsiveness, genuine warmth and positive attitude make her a dream to work with. Her phenomenal people skills and strong connections meant we had access to a fantastic team of professionals to work with throughout the entire process. We will definitely be calling Melyssa when we are ready to buy and sell again." Wilson (Sell/Buy) , 2018
"My goal was to sell our house and to buy our forever home. So after months of popping into "open houses" and meeting many, many realtors I finally met Melyssa Shimamoto. We had an instant connection. I felt she "honestly" cared and understood my situation. She was not pushing the sale of the open house I was viewing. She genuinely listened to my goal. I knew as I walked out the door, Melyssa was going to be the person I could TRUST. TRUST is key when you're selling and buying! Melyssa responded quickly to every phone call and email. She put me at ease throughout the details of selling/buying our forever home. I am so grateful for my new friend and realtor." Ahu (Sell/Buy) 2018
"I would highly recommend Scott Adams, Tracy Bean, Melyssa Shimamoto and the rest of their Better Homes and Garden team. They always work for you and will work hard to find the best property for your money. I wanted to find a property specifically on the windward side, leaning more towards Kaneohe and could only afford a certain amount in this area. This made it hard to find the "right" property. After looking for many months, they found the perfect property. With some strong negotiations done on their end, we were able to come to an agreement and start the purchase process. They made sure everything was done in a timely manner and they always worked hard to stay on top of everything and to make sure that your interests were always at the forefront. I really appreciate all that they did for me and my first home purchase." Mehana (Buyer), April 2018
"What I loved the most about Scott and Melyssa was their patience in finding our dream home. Since we were not in a rush, they never pressured us in making a decision after viewing a home. We had a few medical set backs which prevented us from moving forward after making offers. They were understanding and compassionate, and allowed us time to recover before moving on. We believe because Scott knew us well after a year of searching, he was able to match us perfectly with our dream home. We are forever grateful and blessed!!! " Ahu (Buyer), March 2017.
"This experience was the best and the worst of times. We felt heartbreak and jubilation. What sets Scott, Tracy and Melyssa apart are that they were fully vested in our successes. They helped us sell our first property in order to help us realize our dream home. When we had small defeats (at the time it felt like the end of the world), they sympathized and hurt with us, but more importantly, they were able to lift us up and give us the motivation and strength to continue towards our dream. We are now proud new owners of the home we never believed we could find. Scott Adams and his team really are the best. If you are looking for a team that goes above and beyond, then look no further. Don't put off your dreams another day. Call them now." Ka'ua and Keahi Chun (Buyer), May 2018
"Scott really listens to your needs about the sales and purchases of your real estate transactions and what you expect. He's so intelligent, stays up on the market, the stats, the rentals and what to expect. He goes WAY beyond a "real estate agent". It amazes us how he remembers everything we talk about and what we need! He takes the "small stuff" off your plate and handles it on his own. We love that about him. He doesn't burden you with it. Mel, Scott's assistant, would ALWAYS answer her phone and texts! If she didn't know the answer, she would find out and ALWAYS get back to us. If you're a person that wants a successful, timely and professional team, Scott Adams is the way to go!" Van Handel (Seller), March 2017.
"Scott Adams and his team (Melyssa & Tracy) were the BEST and most AWESOME people to be blessed with in our search for our dream home and selling of old home. Scott knew exactly the kind of house we wanted and matched us "perfectly" with the right property. He walked with us thru the financing, assuring we received the best rates. He was our eyes during the inspection because his knowledge went far beyond just buying/selling a home. Within days of closing, Scott was ready to put our "old" property on the market and our home sold after the 1st open house weekend! He and his team took care of upgrades we needed to complete before closing which lifted the burden from us doing the work. They followed the work projects, kept us updated and assured we were able to close without any delays. We highly recommend Scott Adam and his team. They go far beyond just selling/buying a home. They have become "forever friends"!" Ahu (Seller), May 2017.
"From the onset Scott Adams took away all of my anxiety of selling a home. From that moment on, I knew that I was in excellent hands. I had no idea that selling a home could be such a pleasant experience, from beginning to end. Scott Adams and his team members are all very organized, helpful and nice. They truly are a joy to work with. I thank my "lucky stars" that I found such a great team. I can confidently recommend their services to other people." Toledo (Seller), August 2015.