Janet Russell

    Janet Russell

    Satisfaction Rating An agent's star rating is the average of all the ratings of their service.
    Janet offers a unique approach to Real Estate. As a local for over 30 years Janet has insight into the booming North Texas market. Janet enjoys seeing the world from a local's perspective. From climbing the Great Wall of China or being surrounded by elephants on dawn patrol in Kenya you will find Janet stopping for the perfect photo. The same sense of adventure transitions to her life as a...

    My Client Reviews

    (23 reviews)
    Overall star rating: 5.0
    Past 3 months: N/A
    Ratings Breakdown
    Star Rating Percentage of reviews with this rating Number of reviews with this rating
    5 stars
    100% of Janet’s ratings: 5 stars
    (23)
    4 stars
    0% of Janet’s ratings: 4 stars
    (0)
    3 stars
    0% of Janet’s ratings: 3 stars
    (0)
    2 stars
    0% of Janet’s ratings: 2 stars
    (0)
    1 stars
    0% of Janet’s ratings: 1 star
    (0)

    Showing All Reviews (23)

    Show only: 5 stars 4 stars 3 stars 2 stars 1 star show all
    2020
    09/05/20
    Maryori gave Janet 5 stars out of 5
    Janet is the most caring, attentive and knowledgeable agent you can find. Not only does she take the time to get to know what you're looking for, she also provides insightful feedback based on her years of experience. Janet is responsive and available even when given a short notice. I absolutely recommend her to anyone who is looking to buy or sell. She is an expert. Thank you Janet for your dedication.
    08/20/20
    Theresa gave Janet 5 stars out of 5
    Janet went above and beyond for my family when we were relocating from California to Plano. She helped worked with us through FaceTime tours and phone calls, helped us find a dream home, and even met us with a gift basket when we arrived. She made the home buying process so easy, and have made several great recommendations since we've moved in. I highly recommend working with Janet to and know if we ever buy another house in the DFW area we will be working with Janet again.
    08/03/20
    Shane gave Janet 5 stars out of 5
    I have worked with Janet on several loans and the one thing I can say about Janet, is she always has the client's best interest in mind/heart.
    07/22/20
    Kathy gave Janet 5 stars out of 5
    Janet did a wonderful job helping us find our new home. We absolutely love it. She help s get through all the paperwork which is crazy. We could not have done it without her. She knows her business very well. I would highly recommend her to help anyone find their new home.
    07/21/20
    MICHAEL gave Janet 5 stars out of 5
    Janet is the best. She found us a house when we first moved to TX, and never lost touch. When it was time to sell we knew who to go with! Janet takes the time to get to know who you are and she tailors your home search to you. When selling, she always has your back and won't let you get taken advantage of. Her experience is unrivaled! When it comes down to doing what's best for her clients she is no-nonsense, upfront, and honest. What else could you ask for? Not only is she great at what she does, she was able to personally connect us with a realtor in a different state when we moved, and that's the kind of personal service and care Janet has for her clients. I could not possibly give a higher recommendation for Janet! She is the best!
    05/26/20
    SHEILA gave Janet 5 stars out of 5
    Janet wears many hats from professional Realtor, to advocate, to overseer, to friend. She was very intentional, informative, and never abandoned me even when the pandemic became very present. She has since stayed in contact with me after I closed on my house. I truly appreciate her tireless dedication. She treated me as though I were her only client. I never once felt like she was working for the other guy. I highly recommend her services and will definitely work with her in the future.
    05/06/20
    Greg gave Janet 5 stars out of 5
    It's not often in life that someone truly delivers on their promises. Every realtor will tell you that they are "on your side, great at negotiating, been doing this for decades, here to serve you, blah blah blah," but after talking to and viewing houses with 7 different realtors, we discovered that this is far from the truth. Most would be friendly and helpful until it was time to negotiate, then their priorities switched to pushing the deal through and getting their commission asap. Others bragged about "years of experience" when their actual knowledge could have been gleaned from a few months on youtube. The fact is that with today's technology, we as buyers end up doing most of the realtor's job for free, searching on Zillow, etc, and yet they still expect to collect the same commission (they tell you it's "free" but guess what - it's built into the house price!). There are realtors who acknowledge this, and will do a minimal job and refund you part of their commission. So knowing this, why did we still go with a "traditional" realtor? Well, Janet was the only realtor who we really felt was on our side the whole time. Her thoughtful and strategic approach to the home search, her excellent advice, and shrewd interpersonal skills, were simply priceless. Trust me, the few thousand you might save working with a "minimal service" realtor are not worth it when you can work with someone as gifted and hard working as Janet! Janet is very honest and straightforward. She simply told us "no" on one house that looked like a good deal, but ended up being riddled with structural issues and would've cost us a fortune down the road. She was very attentive and took the time to sit with us and write up a detailed home search strategy customized to our situation. When it came time to make an offer, Janet was very skilled at communicating with the sellers, and worked out a win win for everyone involved. Realtors will often say things like, "oh, it has granite counter tops" or "it has a new vanity," etc, etc, "therefore it's a great value," but Janet looked at the whole picture and was able to sniff out a house and a neighborhood that truly met our needs. Even when talking to the loan officers, title company, and everyone else involved, we felt that she was on our side every step of the way. We can soundly say that Janet earned her full commission and then some, which is not a feeling I had ever gotten from a realtor before. If not for her help, we would still be throwing away money to an apartment complex, or worse, would have "settled," and put our life's savings into a house that wasn't truly what we wanted. But thanks to Janet, we are weeks away from taking our next big step in the home and neighborhood of our dreams. She's also just a lovable person with a great sense of humor, and her passion for her job is apparent the very moment you meet her. A joy to work with, you really are in good hands with Janet.
    04/17/20
    Rodah gave Janet 5 stars out of 5
    Janet is very professional, friendly and knowledgeable. She was there for me alwas.I would call her at night and weekends and she never missed to pick up my phone. She would explain all my questions and made the transaction very smooth. I would recommend Janet to anyone buying or renting a house.
    04/16/20
    Rodah gave Janet 5 stars out of 5
    Jane is very professional, knowledgeable and friendly too. She gave all her time to me day and night. I would call her at night and sometimes weekends too and she would pick up the phone and listen to me and take me through everything I needed to know. I would recommend anyone buying or renting a house to use Janet Russel.
    03/31/20
    Blaine gave Janet 5 stars out of 5
    Janet was great to work with. She is very responsive and will show you any and all options without pressuring you to commit before being satisfied to the fullest.
    01/13/20
    Phillip gave Janet 5 stars out of 5
    Janet was awesome. She took the time and listened to what we were looking for in a home and made it happen! Would recommend for any aggressive home buyer.
    2019
    06/22/19
    Javier gave Janet 5 stars out of 5
    Awesome, honest and super patient.
    06/11/19
    Jim gave Janet 5 stars out of 5
    We had the opportunity to work with Janet during our relocation to DFW. All I can say is WOW! I have never received such WORLD CLASS customer service before. If you are looking for an agent to work with I would highly recommend calling Janet Russell! She truly listens to you and then delivers! Thank you Janet for helping us find our new home and we will be recommending you to all our family and friends!
    04/05/19
    Stacy gave Janet 5 stars out of 5
    I can't say enough wonderful things about Janet! I was working with a modest budget, and fully expected to have to settle for either an area I didn't really like, or a house I didn't love. She got to know me a little, and was able to get a good feel for what I was looking for. After what seemed like no time, Janet was able to find the perfect house, in the perfect neighborhood, in my budget! I felt like it was a miracle. But then she did even more - she negotiated the price down even further, and had the seller make any necessary repairs. Janet was also able to refer me to an insurance broker and a home inspector. She kept me calm during the entire process, and ALWAYS knew the answers to my questions. I could not have asked for a better homebuying experience. Janet is a truly wonderful person with a heart of gold, and will work hard for her clients, regardless of their budget.
    2018
    08/16/18
    Garrett gave Janet 5 stars out of 5
    My family relocated from North Dakota and Janet helped us with the purchase of our new home in Keller. Janet was patient, knowledgeable, trustworthy and dedicated. I highly recommend Janet for anyone who is looking to buy or sell their next home.
    08/02/18
    Darryl gave Janet 5 stars out of 5
    Did very good with timelines and negotiations.
    07/11/18
    Karen gave Janet 5 stars out of 5
    We give Janet a 5 star rating because her attention to detail, professionalism, dedication, patience and real state knowledge are above and beyond of what should be expected of an agent. Janet is very trustworthy and always puts the needs of others above hers. She listened to us and gave us her time when we needed it, and helped us understand all things related to purchasing a home. Anyone choosing Janet as their Real State Agent will be blessed by her, professionally and personally.
    06/29/18
    Patrick gave Janet 5 stars out of 5
    Janet is very knowledgeable about her markets and will go above and beyond to meet your real estate needs. She does what it takes and I recommend her to anyone!!
    04/15/18
    Bryan gave Janet 5 stars out of 5
    My search for a house to lease was anything but an easy one. I have particular needs which eliminate most houses from consideration. Janet was it able to streamline my search because she understood the housing market is area so well. I was especially impressed by her ability to describe traffic patterns to me which helped me to pinpoint locations to search. I found her to be professional, diligent and extremely conscientious. I cannot recommend her highly enough.
    01/27/18
    Aimee gave Janet 5 stars out of 5
    Janet sold our house for us two years ago and helped us find the rental house that we have been in the past two years, and those experiences were excellent. Since the rental market was going up in Richardson where we have lived for 12years we gave in November Janet a call and let her know it was time for us to buy a house before the end of 2017. We have known Kanet for 10years and since she worked with us two years ago she went to work immediately looking for houses, townhouses, or condos within Richardson and Garland. Due to her knowledge of the current real-estate market she informed us that we were priced out of Richardson since we wanted something move-in ready with only cosmetic changes needed. She did show us places in our beloved city of Richardson but because we trusted her professional knowledge and her dedication to find us what meet our needs she focused the house search in Garland. Janet had properties for us to see immediately and she paid close attention to detail and would select properties that met our criteria. When she did find us the perfect place we listened and trusted her when we made our offer, and she has great negotiating skills because our offer was accepted, we closed on the house before the end of 2017, and moved in on New Years weekend! We love our new home that Janet found for us and recommend our five star friend and realtor to everyone! Janet was always quick to respond to texts, phones, or emails.
    01/08/18
    Luiggi gave Janet 5 stars out of 5
    Janet was so special to me and my wife. We are so happy to have worked with her. She was invaluable during the process. She offered a wealth of knowledge and some really great advice. I am happy to recommend Janet to anyone looking to purchase or sell a home.
    2017
    09/25/17
    Penny gave Janet 5 stars out of 5
    Janet Russell has done an outstanding job working with my husband and I to look for our retirement home. She was able to find several excellent options for us to look at. This saved us many hours in the process by being so prepared with choices of homes that fit our criteria. Thank you Janet for your dedication and patience in helping us find the right home for this new chapter in our lives. Regards, Penny H.
    09/23/17
    Kaye gave Janet 5 stars out of 5
    Janet listened and was very attentive to my needs for a new home. She answered every question I had and was professional thru the whole process.
    09/07/17
    David gave Janet 5 stars out of 5
    I must say that Janet is very passionate in helping people find a desirable home for their families.She is very attentive and acquires a good perception of what her clients like and dislike in properties that are being shown.She is a real sweetheart with a charming and outgoing personality! I would highly recommend her to anyone I know. It was a pleasure working with her, and I am very pleased with or new place of residence! 5 stars for sure!
    09/07/17
    David gave Janet 5 stars out of 5
    I must say that Janet is very passionate in helping people find a desirable home for their families.She is very attentive and acquires a good perception of what her clients like and dislike in properties that are being shown.She is a real sweetheart with a charming and outgoing personality! I would highly recommend her to anyone I know. It was a pleasure working with her, and I am very pleased with or new place of residence! 5 stars for sure!

    My Experience

    • The culmination of all of my careers is Real Estate. I am passionate about helping others buy and sell homes. The overwhelming joy I receive while serving my clients makes life a grand adventure.

    My Credentials and Memberships

    • National Association of REALTORS, Texas Association of REALTORS, Arlington Board of REALTORS, Real Estate Negotiation Expert,

    My Community Involvement

    • North Texas Food Bank- ntfb.org
    • Juvenile Diabetes Research Foundation- www.JDRF.org

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